1 September 2022

AUN-QA’s Official Meetings in Viet Nam Series #3: Quality Assurance Units

AUN Writer Team

By Chanya Chinsukserm, AUN Programme Officer

Continuing from the last week-issue of AUN-QA’s journey in Viet Nam – the AUN-QA team used this precious opportunity to set up official meetings with the Quality Assurance Units of the Viet Nam National Universities. Through its aims to understand and discuss more the prospects of Quality Assurance (QA) and quality management directions in Viet Nam, AUN-QA arranged the sessions to meet with the following stakeholders:

  • Center for Educational Testing and Quality Assessment (CETQA) of Viet Nam National University, Ho Chi Minh City (VNU-HCM); and

  • Institute for Education Quality Assurance (INFEQA) of Viet Nam National University, Hanoi (VNU-HN).

Initially, the AUN-QA team met with CETQA, led by Dr. Nguyen Quoc Chinh, Director of CETQA, on its first day in Ho Chi Minh City. CETQA is a core unit of VNU-HCM’s QA system. CETQA has carried out many research projects to develop tools for QA at VNU-HCM, as well as regulations on QA nationwide. As a core QA unit, CETQA continues to play an important part in finalising the model of QA system along with quality regulations and guidelines at VNU-HCM. Dr. Nguyen Quoc Chinh perceptibly explained the QA progress in VNU-HCM together with the QA process at VNU-HCM to the AUN-QA team.




STEP 1: Self-assessment

Institution/Faculty/Programme conducts the self-assessment according to the chosen accreditation criteria.

STEP 2: Internal quality assessment

Institutions conduct internal quality assessment (site visit/ desktop assessment).

STEP 3: Document review/ 

Quality assessment at VNUHCM’s level

VNUHCM conducts quality assessment at VNUHCM’s level or reviews SAR and Exhibits for institutions programmes before submitting to accreditation agencies.

STEP 4: External quality assessment

Institutions/Programme assessed/accredited by national/international quality assessment/accreditation agencies


Official meeting between AUN-QA and CETQA

Subsequently, the team came together with INFEQA in Hanoi. INFEQA is a QA unit of VNU-HN, constituted with the missions to conduct strategic and policy research; to deliver postgraduate programs and training workshops in related professional areas; to provide services in QA, university governance and education development and quality assessment, accreditation at VNU-HN. In addition, it acts as the standing office for Accreditation Council, coordinating activities in QA and education accreditation at VNU-HN. The meeting was led by Dr. Nghiem Xuan Huy, Director of INFEQA, alongside Dr. Bui Vu Anh and Dr. Tran Thi Hoai, the Deputy Directors of INFEQA, with the attendance of Assoc. Prof. Dr. Nguyen Hoang Hai, Vice President of VNU-HN. The discussion was mainly among the topics of QA progress. INFEQA also introduced the developed and run QA Portal to operate QA data, and standardise QA and university rankings processes for VNU-HN and at member university level.


VNU Quality Assurance Portal

Official meeting between AUN-QA and INFEQA

The AUN-QA team conclusively engaged in fruitful discussions with these experts, resulting in absolute valuable knowledge upon QA perspective in Viet Nam. The upcoming issues of our newsletter will complete the last report of the AUN-QA journey in Viet Nam with the insights collected from the four AUN-QA member universities.

The AUN-QA team and CETQA

The AUN-QA team and INFEQA